We understand that talking to a live person is sometimes the best way to get the answers you need.
If you have a question about something you've seen on our site or if you need a more specific answer,
then please contact us. We welcome your comments and we're always ready to help.

Call a Customer Service Representative
Customer Service is available Monday thru Friday 7:30 a.m. to 5:00 p.m.

• Businesses: 1-847-653-7974
• Consumers: 1-847-653-7978

Email us with any request: ctbank@coletaylor.com

Cole Taylor Online Banking and Personal Bill Pay
Cole Taylor Online Banking and Personal Bill Pay is available 7 days a week, 24 hours a day.

• View Cole Taylor Online help page

Telephone Banking
Telephone Banking is available 7 days a week, 6:00 a.m. until midnight.

• Businesses: 1-847-653-7777
• Consumers: 1-847-653-7979

Visit a banking center near you
Click here for hours and locations